Frequently asked questions

We are slowly building Shop Yuju! For now, we are focusing on our brick-and-mortar and are building towards in-person events. Eventually, we would like to have e-commerce available as well.

All mail within the States is free. It is an additional $2.75 for international mail.

Yes!

Yuju Mail subscription purchases are final sale.

In-Store Refund Policy:
Items sold under artist consignment or promotion are final sale. All other items may be returned or exchanged within 30 days of purchase with a receipt. Items must be unused, unopened, and in original condition. If no receipt is available, we may be able to locate the transaction in our system; in that case, refunds can only be issued to the original payment method.

Yes! You will receive a 10% discount off anything at the store for your pickup day only. Small freebies may be available as well.